Dr. (Prof) Rajiv Dubey

Canara Bank, under his leadership –

• Increased the business by over Rs. 2,40,000 crores as at September 2014, in a short span of 1 year 9
• Opened more than 1,800 branches and added more than 3,800 ATMs, which has been the highest by any bank in the country, deepening the financial inclusion
• Recruited record number of 16,000 young people, majority being women, in various cadres during one and a half year, the highest in the history of the Bank. Number of Staff increased from 43,360 as on January 2013 to more than 51,000 as on July
• Above new staff included 247 youths of Jammu & Kashmir, under the UDAAN project, who were trained in collaboration with National Skill Development Corporation (NSDC).
• The Bank witnessed highest number of promotions in all
• Contained Gross NPA ratio at 2.67% as at June 2014 from 2.91% as at June 2013 and the Net NPA at 2.03% as at June 2014 from 2.48% as at June 2013 and there has been a record cash recovery of Rs. 5,494 crores during
• Improved the asset quality and achieved business growth of 14.8% YoY from Sept. 2013 to Sept.
• Increased the fee income by 15% YoY from Sept. 2013 to Sept. 2014 by sale of third party products and growth in other non-fund based
• Launched “Project Shikhar” with Boston Consulting Group (BCG) aimed at rejuvenating the Bank focussing on several themes like energizing branches and customer service, increasing sales from branches, growing a robust asset base and revamping the operating

Above transformation has been captured in an Ivey Business School case study.

Link – https://www.iveycases.com/ProductView.aspx?id=69925

At Central Bank of India, as an Executive Director –

• Contributed significantly in business growth, recovery of bad debts, improving HR policies and practices and in boosting marketing culture for increasing fee income and cross-selling to improve business mainly in retail, agriculture, MSME, by motivating and involving all the staff of the
• Restarted the recruitment of the staff in the bank to fill up huge vacancies across the branches and sagging morale of the staff due to frequent union intervention was uplifted by providing need based staff and promotions on a regular basis involving staff and multiple unions across all the
• Re-energized the two dormant subsidiaries of the bank namely Cent Bank Home Finance and Cent Financial Services by recasting the board and induction of professionals adopting best practices in the

At Punjab National Bank –

• Brought the concept of high growth with high control at Delhi and NCR for more than 250 large branch network with a business size of more than a lakh crore for five
• Started marketing department as head in New Delhi bringing cross selling culture, leveraging technology to propel fee income and introducing innovative products and services in the bank for the young
• Started computerization and CBS at Kolkata despite stiff opposition by the trade unions, involving all stakeholders for three
• Undertook total transformation in Faizabad – Ayodhya region (Eastern U. P.) by
• Driving retail credit, for the first time in the bank’s history in rural and semi-urban areas, when Kisan Credit was first launched in the year 2000 in the country
• Introducing technological solutions for operational efficiency by installing ATMS in all 10 districts of the region

 Specializations and Areas of Interest –

• Leadership, Administration and General Management
• Human Resources – Training and Development, Mentoring, Talent Management and Interpersonal Relationship
• Banking and Finance – Corporate Credit, MSME, Retail Credit, Financial Inclusion, Priority Sector Credit, Credit Monitoring, Recovery of Stressed Assets, Use of Technology, Marketing

He is particularly keen in initiatives aimed at improving customer services, customer grievance redressal system, staff grievance redressal system, innovation in recovery of NPAleveraging technology and cross – selling of third party products and thereby increasing fee based income and strategic initiatives linked to growth and profits for the business. His focus has been on spreading financial literacy, deepening financial inclusion, and leading Corporate Social Responsibility (CSR) initiatives.

BOOK

On the leadership abilities, Late Padma Shri Dr. Pritam Singh in his book ‘Ódyssey to Leadership’ from darkness to light captured various traits of leadership after research of the senior management of Canara Bank. The book carried leadership qualities of 5 successful virtuous leaders of PSUs who took their institutions to great heights and 10 toxic leaders of PSUs who led to the decay of the institutions.

Link – https://us.sagepub.com/en-us/nam/the-leadership-odyssey/book250221#contents

Co-authored E-book on Data Privacy titled ‘Data Protection & Privacy Implementation – India Perspective’

Link – https://books.google.co.in/books/about/Data_Protection_and_Privacy_Implementati.html?id=Ab ZAzAEACAAJ&source=kp_book_description&redir_esc=y

Awarded Honory Distinguished Professorship by Sri Sharda Institute of Indian Management – Research in 2018 (SriSIIM, New Delhi)